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What our Customers are saying

I am so impressed with your companies’ customer service!

 You were very responsive, knowledgeable and courteous.

In all instances, we were patiently assisted and helped throughout the process. Including the evaluation, purchase,& installation for our multiple locations!

 It is rare to find a quality product at an affordable price with top service.

 

 

 

 

 

 

Our Customers

Some of our customers  

                                                                                                       

                       

                   

 

        

   

                     

                               

 

                    

 

                   

            

 

            

 

                                                  

 

                      

   

"Our company gets a good return on investment from the Profile XT assessment. We've found the product crucial in helping us promote retention and enhance productivity. Your assessments are an important part of our HR tool kit."
- Tom Rose and Allan Cantor, Sun Life Financial

Step One Survey

"I've been receiving very important feedback from the Step One SurveyTM screening program. It has enabled me to learn insightful information prior to employment about an individual’s attitudes as they relate to honesty/integrity, substance abuse, reliability and work ethic that ordinarily wouldn't be discovered until after someone is employed – then it's too late! Also, the direct admission portion provides open-ended interview questions that make the interview more structured and effective."

Judie Posner, Human Resources Manager

 "Step One has proved to be a useful tool in gauging employee work ethic, integrity and propensity to substance abuse. We use the test as part of the interview process. The face-to-face interview, reference checks and Step One test all play equal roles in determining the success of a candidate. We have determined that Step One is very accurate in identifying potential problem areas."

Margo Stewart, Human Resources Manager

 "I wanted to take this opportunity to tell you how delighted we are with the Step One Survey. After interviewing over a dozen applicants we found the Step One Survey to be a useful inexpensive tool to help us screen applicants. The survey is beneficial for asking all the questions we should have and then suggesting follow up questions in areas that need more explanation."

Ed Boerman, President

Customer Service Survey

"We recently used the customer service as a training tool to help our existing staff better understand their strengths and weaknesses. I found the Survey most helpful in identifying areas that our team members both excel at and can use additional training."

Aimee Hathaway, Human Resources Manager

The Profile XT

"The Profile XT Assessment has enabled our company to benchmark the performance standards in our sales executives so that we can strive to hire the best most productive candidates in the shortest amount of time. It saves us about $45,000 each time we can avoid hiring the wrong person. In addition, the Internet application with onscreen administration, instant analysis and report generation makes administration very easy and efficient."

Howard Falkow, Director of Human Resources

 "In a small company it is absolutely essential that the incoming people have the character and temperament to fit in. Public Relations is pressurized enough without having to sort out internal staff and personality clashes caused by hiring people with the wrong fit. As a small company, I would now never consider hiring anyone without first running them through The Profile XT."

  Ronnie Simpson, Managing Director

" We have been using Profiles Assessments since 1993 and I want to compliment you and your company on the constant development of new products and the improvements you have made through the years. The Profile XT gives me information about our people that is not just "on target," it hits the bulls-eye every time. Using The Profile XT, we are improving productivity and the efficiency of every employee. It is an incredibly effective tool that I wholeheartedly endorse and recommend."

James M.D. Maloney, President

Profiles Team Analysis

"Profiles Team Analysis pinpointed exactly the same challenges as were demonstrated during the teams existence. Had we known before, what we learned after the fact, these team’s ability to perform effectively could have been greatly enhanced. As it was, they threatened themselves from within. With a few minor changes, significantly greater performance could have been realized."

G. Benson Lange, Director of Engineering, Griffin International

CheckPoint 360° Feedback System

"The Checkpoint 360 is the best product in this category that I've used. As you know, this tool replaced another product that we had been using exclusively for almost two years. The managers and executives at Spectrum Healthcare Services (SHS) receive more valuable information in an easy to read, color-coded format, which encompasses everyone's individual learning style. Not only is there validated feedback, but a comprehensive action plan that each person may use to implement change, based on the facts from their customized report."

Patricia L. Keeley, Director, Training and Development

 "We have had extremely positive feedback from participants about the complete and detailed input they receive in their Individual Feedback Report. The data is colorfully presented in multiple formats so that participants can view their management and team competencies first with a wide-angle lens and then progressively narrow the focus all the way down to the survey item level."

Susan Lupo, Management Development Specialist